You can try to remove the current VPN client user and then add a new one. Verify if the username and password that is used by the client computer is configured on the VPN tab of the RV042. The IP address is shown on the System Summary tab.Ĥ. By default, the username and password for the device is admin, all lower case. In order to check the Internet IP address of the router, use the computer that is connected locally to the router and open on the web browser. It is recommended to use the static Internet IP address for the router so that the IP address does not change after the DHCP least time expires from your ISP.ģ. Make sure that the username and password is configured properly on the Quick VPN software.
If the client computer is behind a router, make sure that ports 43 are not blocked because it is the port used by the device.Ģ. Determine the network connection that is used by the computer. The objective of this document is to help with connecting to the RV042 using quick VPN software. Connect to the RV042 using Quick VPN software Objective